UA-87933798-1 UA-87933798-1
  Loading... Please wait...

Shipping

SHIPPING

All of our items are shipped from Canada.

Selecting an expedited shipping time does not speed up production time.  Production is 1 - 2 weeks, plus shipping time.  For Canada and USA customers,if an express shipping option is chosen, it means after the 1- 2 weeks production time, the item will be delivered in 1-4 business days by the postal company. International orders have longer shipping time (see guide below).

If express production is required, please email us at info@kaelakay.com before ordering. Additional fees will apply.

 

TRACKED PACKAGE

All Canada and USA orders come with tracking.  International orders come with tracking if that shipping option is chosen.  "Small Packet International Air" shipping option DOES NOT come with tracking. 

 

SHIPPING DELIVERY TIMES

 

Shipping time is ON TOP of the production time. Shipping times are as follows:

 

Within Canada:

 

Regular Parcel: 2 -5 business days

 

Xpress Post:  1-3 business day

 

 

Within USA:

 

Tracked Packet USA AIR: 6 business days

 

Expedited Parcel USA:  4-5 business days

 

Xpress Post USA: 2-3 business days

 

 

 

International:

 

Small Packet International AIR – up to 2 weeks

 

Tracked Packet International AIR – up to 2 weeks

 

Xpress Post International – up to 10 business days

 

 

 

Shipping rates are based on a number of factors and are set by the shipping carrier. Kaela Kay has no control over shipping rates nor can we provide cheaper rates than what is provided by our carriers.  You can estimate the approximate cost of your shipment prior to purchasing.  All shipping rates are real time.

 



Recent Updates

  • FW14 Preview

    Hey Kaela Kay lovelies! We've been hard at work the past few months putting …

Sign up to our newsletter


Connect with us: Instagram Facebook Twitter Pinterest